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Health Plan

All full time post-secondary DOMESTIC students are automatically enrolled in the Domestic Student Health Plan. Coverage is available for one full academic year (September 1 to August 31) and includes prescription drugs, dental and extended health (vision, physiotherapy, massage therapy, etc.) and accident coverage.

Changes to your Domestic Student Health Plan that can be made before the applicable deadline include:

  • Option to Change Coverage Plan
  • Option to Opt-Out with proof of alternative coverage
  • Option to Opt-In Dependents (* Additional fee payment required)

Any changes to your coverage must be made in the first academic semester of the academic year and prior to the corresponding deadline (for example, September Start – Fall Deadline; January Start – Winter Deadline; May Start – Summer Deadline)

Deadlines can be found under the ‘Important Dates’ section of this page.

Choose Your Plan

Balanced OR Enhanced Dental OR Enhanced Drug/EHC.

Learn More

For Dependents

Family Opt-In
additional fee payment required

Learn More

If you have alternate coverage

Opt-out & receive a refund

Learn More

Choose a Plan That Suits You!

All domestic students are automatically enrolled in Flex Plan Option 1: Balanced Plan.

  • Flex Plan Option 1: Balanced Plan (auto-enrolled)
    → If you want to stay in this plan, no action needed.
  • Flex Plan Option 2: Enhanced Dental
  • Flex Plan Option 3: Enhanced Drug (EHC plan)

For more details or to find a plan that best fits you, visit alumo.ca , review the Health Plan Brochure or review the Health Plan coverage booklet

Add Dependents

Only the student has access to the Domestic Student Health Plan by default, however, students with dependents (for example, spouse and children) can add them onto their health plan for an additional fee. This process may completed online at alumo.ca or in-person at the FSU Office, room SC1000.

Opt-Out

Students with proof of alternative coverage may opt-out of the Domestic Student Health Plan and receive a refund. A student must opt-out during their first academic semester prior to the deadline. There will be no exceptions after the deadline has passed.

To Opt-Out of the Domestic Student Health Plan, visit alumo.ca , choose ‘Fanshawe College’ as your school and click on the square that says ‘Opt-Out’. Complete the form including adding alternative coverage information and direct deposit information and hit submit.

Note: The opt-out process must be completed online and a confirmation receipt will be provided when the opt-out is completed successfully. Refunds will be received roughly 8 to 10 weeks after the deadline has passed. If the reimbursement has not been received and it is after this timeline, please contact the FSU directly for assistance.

Opt-Out Deadlines can be found under the Important Dates section of this page.

Part-Time Post-Secondary Opt-In

The Fanshawe Student Union (FSU) is extending the opportunity for part-time students registered in a part-time post-secondary program (CTPT) to opt-in to the Domestic Student Health Plan (Balanced Plan) for the 2026-2027 Academic Year (Extended Pilot).

 

Interested students must complete this opt-in process online by visiting alumno.ca and then choosing ‘Fanshawe College’ as your school. Click on the square that says, ‘Part-Time Opt-In’. Complete the application including online payment (Visa/Mastercard) and when completed, a copy of the request and payment will be issued to the student.

 

Students may change/choose their plan and/or opt-in family members* (spouse/dependents) online after the opt-in is complete. A full breakdown of health plan(s) can be found at the alumno.ca website. *Additional fee applies.  

Please note, health coverage is not instant, once the opt-in period has past and confirmation of eligibility has been shared with the insurance company, the student will be added onto the domestic student health plan.

 

Interested students must complete the opt-in during the first academic semester of the academic year (for example, September Start – Fall Deadline), prior to the applicable deadline.

* Late opt-in requests will not be accommodated.

How to Use Your Domestic Student Health Plan

To use your Domestic Student Health Plan, you will need to provide the following information to any provider (for example, pharmacy, dentist, etc.) to direct bill or to make an online claim for reimbursement.

  • Group number: 514560
  • Policy number: 100011701
  • Provider: ClaimSecure
  • ‘R00’ followed by your 7-digit student number. 10 digits in total. (Note: it is two zeros after the ‘R’)

Download your Claim Card  or pick one up at the FSU Office in SC1000.

Online Claims

Mail-in Claims

Flyer for Student Assistance Program offering 24/7 mental health and wellness support for full-time domestic and international students.

Student Assistance Program

The Student Assistance Program provides full-time students with 24/7 Mental Health and Wellness Services including mindfulness, family and relationship support, time management, women’s health, wellness coaching, career development and financial planning.

Confidential access to care is immediate by connecting with the intake team.

No payment required.

Services available in-person, by phone or virtually.

How Do I Access 24/7 Care?

Download the Dialogue Mobile App from the App Store or Google Play, or call 1-855-853-0565

Visit the FSU’s Mental Health and Crisis Support page for on-campus and community resources

Alumo Partner – Rexall Pharmacy

Fanshawe students can enjoy 25% off regularly priced Rexall Picks when you shop in store.

Important Dates - Fall 2026

  • Make changes to your coverage
    (Change plan, add dependents or opt-out)
    Opens: August 4, 2026 at 9:00 a.m.
    Closes: September 21, 2026 at 4:00 p.m.
  • Part-time post-secondary students opt-in:
    Opens: August 4, 2026 at 9:00 a.m.
    Closes: September 21, 2026 at 4:00 p.m.
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